1. Identify the circled port.
 
 
Serial cable port. Used to initialize the system. 
 







What is the iSCSI port used for on the Fibre Channel version of the SC4020?


 
Replication to another Storage Center. 
 





What does it mean when the Status Indicator on the front panel of the SC4020 is blinking blue? 



the controller is busy booting or updating 
 





Where are the power buttons to turn on the SC4020 controller modules?
 
 
on the Power Supply units 
 







What two things must be completed before any Field Replacement Unit is replaced?
 
 
Perform a Phone Home and have a Pre-Upgrade Health Check performed








Which  of the following is a true statement about the battery unit replacement process?
 
 
Battery Units are hot-swappable







Which of these configurations is the correct cabling configuration for a SC4020 with one expansion SC200/SC220 enclosure?
 
 
A 







True or False. Expansion enclosures may be installed by the customer.
 
 
false 







If an SC4020 customer cannot upgrade their Storage Center Operating System (SCOS) using Phone Home and the Storage Center System Manager, how do they upgrade the SCOS?
 
 


Follow the BMC ISO upgrade procedures. 
 






True or False. All Storage Center operating system upgrades are service affecting.
 
 
false 










¡°Hi, this Marcus from Global Bank. I am getting this alert, ¡°Enclosure self-loop detect on local port.¡± I am not sure how to fix this. Here is a picture of my system.¡± Help Marcus fix this alert. Choose the best solution from the choices provided. 




Explain to Marcus that how the system is cabled is causing the enclosure to loop back to itself. Have Marcus fix the cabling by connecting the top storage controller module port A to the bottom controller module port B. Then cable the bottom controller port A to the top controller port B.








¡°Good day. I just walked by the SC4020 and there is a light on the battery unit that is kind of an orange color. It is not blinking or anything it is just on. I checked the other one and it is just a steady green light. What do I do?¡±
 


A solid amber light on the battery unit is an indicator of an uncorrectable fault and that the battery needs to be replaced. 
 









Which of the following is NOT a step in the installation of a SC4020?
 
 

Install the battery units into the SC4020¡¯s storage center controllers 






True or False. When installing an SC4020 with a single expansion enclosure, you must first set up the SC4020 as a standalone unit and then add the expansion enclosure after the SC4020 is completely up and running.


false 

































































